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SHIPPING & RETURNS

Shipping Policy

We only ship to mainland UK.  We aim to dispatch all orders received by 12pm noon Mon-Fri the same day.  Delivery times are usually between 48 and 72 hours.

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Please be advised that during busy periods such as sales and Christmas, delivery times may be slightly longer.  We are closed from 12 noon on Wednesday 20th December 2023 to Tuesday 2nd January 2024.

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Return & Exchange Policy

Should you not be completely satisfied with your order and wish to return it, please  do so with the item having been unworn and in the original packaging within 30 days of receiving it.  Providing the item is not damaged, we will provide you with a full refund.  Unfortunately we are not able to refund the delivery charges.

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If you are returning your item due to a manufacturing fault then a full refund including the original delivery charges , if applicable, will be refunded.  Delivery charges are £2.95.

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If your goods are received damaged in transit, we will provide a full refund including delivery charges, if applicable, so long as you inform us within 3 days of receipt of your order,

How do I return items?

Please return your goods unused and in the original packaging with a note stating the reason for your return as well as your name, address and email to:

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Wonder Jewellery

34 Meadway

Twickenham

TW2 6PQ

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